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Provenco takes Kiwi ingenuity to the world

Christchurch - March 2005

Provenco Retail Automation, a subsidiary of the business technology company Provenco Group (NZSX:PVO), is celebrating export success on the back of significant contracts to supply outdoor payment terminals to petrol station forecourts throughout Malaysia and across the Asia Pacific region.

Over 5,000 outdoor payment terminals (allowing payment at the pump) have been manufactured and deployed to 500 petrol stations in Malaysia, with around 5,400 additional terminals to be installed during 2005.

Provenco identified and appointed Christchurch partners GPC Electronics, Talbot Plastics and InFact Product Design Group to work with them on the physical development and manufacture of the terminals, which were designed to meet the new global standards required for outdoor self-use EFTPOS terminals.

The terminals were awarded international certification, called EMV*, a new security standard based on chip technology, which is being enforced worldwide to prevent credit card fraud.

Provenco CEO David Ritchie says that as both EMV compliance and ‘pay at the pump’ increasingly become worldwide requirements, Provenco and its suppliers are well-positioned to take advantage of this growing international market opportunity.

“The size of this opportunity and resulting contracts is significant by New Zealand standards and Provenco won over strong global competition in the bid to supply the terminals,” says Mr Ritchie.

GPC Electronics project managed the delivery of the terminals to Provenco, working with component suppliers including Talbot Plastics. InFact worked closely with Provenco on the design of the terminals, with input from GPC Electronics on the manufacturing aspect of the design.

GPC Electronics CEO Frank Owen says the terminals are based on innovative, leading edge product design. “These outdoor payment terminals from Provenco have been successfully introduced into the Malaysian market as a result of a highly networked group of New Zealand design and supply companies, delivering on time and on budget,” says Mr Owen.

The advanced design of the terminal has already been officially recognised with Talbot Plastics winning the supreme award at the 2004 Plastics Industry Awards for the point of sale (POS) fascia which was designed and manufactured for the terminal units.

Talbot Plastics Managing Director Steve Wilson said the award-winning in-mould card reader fascia was built to withstand the harsh environment of a service station forecourt.

“The terminal fascia uses world leading application technology which places graphics and decoration under the surface, fully protected from the harsh elements with a chemically resistant exterior. When we approached experienced in-mould labelling firms overseas we were told this couldn’t be done. Kiwi expertise proved otherwise and as a result, the models are far more robust meaning oil companies will have to replace the machines less frequently,” says Mr Wilson.

InFact Managing Director Nigel Sharplin says the new terminal design is the result of close collaboration with Provenco to establish and deliver on the key requirements of the Malaysian petrol station forecourt environment.

“The market penetration Provenco is experiencing in Asia is a superb example of how much business value can be created when the design of a product is strongly aligned with the identified market need,” says Mr Sharplin.

Provenco is now actively looking to further global growth opportunities for the outdoor payment system model on the back of the Malaysian and Asia Pacific success, according to Mr Ritchie.

“The petrol companies in many countries around the world are moving to install or upgrade their ‘EFTPOS at the pump’ capabilities and we are well positioned to support them with our technology and proven solution,” he says.

Technology New Zealand, which promotes the development and adoption of advanced technologies by business, awarded Provenco financial assistance for the development of the outdoor payment terminal.

Grant Hemmings from New Zealand Trade and Enterprise says this is a great example of New Zealand companies working together to produce an innovative world-class solution that surpasses anything else currently available.

“This is not only a success story for Provenco and its partners, but for New Zealand exports which in the software and electronics sector have increased by 23% per year for the past six years to a total of NZ$1.25 billion. Our focus is to ensure this growth rate continues.”

(*EMV: International credit card security standard, short for ‘Europay, Mastercard and Visa’)

About Provenco Group
Provenco is a broad-based supplier of business technologies. The group provides tailored solutions to a wide range of business environments using a combination of internally developed software and hardware, and best-of-breed international products with customers in more than 20 countries. The company reported half year revenues of NZ$54 million and an operating profit just over NZ$ 4 million for the six month period ended 31 December 2004.

(Additional information at:

About Provenco Retail Automation
Provenco Retail Automation is the international subsidiary of Provenco Group and is a global supplier to the retail oil industry. With over 30 years experience, the company currently services 31 customers in 23 countries, spanning four continents and eight different languages.

About Talbot Plastics
Talbot Plastics was established in 1972 to provide a custom injection moulding and mould making service to the manufacturing industry. They have since become an industry leader, providing high quality plastic parts and value-added service to national and international customers alike.

About InFact
InFact is New Zealand’s leading hi-tech product development group specialising in the creation of business value for its clients through new product introduction. With a team of 16 designers and engineers, this Deloittes Fast 50 company is expanding rapidly to meet the increasing demand for shorter development lead times and international product competitiveness across commercial, consumer, military and industrial applications.

About GPC Electronics
GPC Electronics is an electronics contract manufacturer based in Penrith (Sydney) Australia. Additional manufacturing sites are in Christchurch (New Zealand) and Shenzhen (China). The company produces complex electronics equipment for leading global corporations. Rather than simply following customer instructions to build products, GPC Electronics helps its customers to achieve their strategic goals through greater responsiveness, overall lower cost and improved flexibility.

(Additional information at:

Bradley Ayres
Customer Support Manager
GPC Electronics
61 2 4737-6625